FAQ
Common printer support questions.
Quick answers before you submit a support request.
Can you help with a printer that is offline?
Yes. The support request can include Wi-Fi, network, queue and device status details so the issue can be reviewed.
Can you help install printer drivers?
Yes. Tell us the printer brand, exact model and operating system. We can use those details to guide the driver installation process.
Can you help with scanning?
Yes. Scanner detection, scan software, feeder problems and scan-to-computer issues are included in the support categories.
Do you support printers not listed on the site?
Use the support form and provide the exact brand and model. The listed brands are the primary support areas for this site.
Is this an official manufacturer support site?
No. Printer Scan Copy Shop is an independent printer assistance service.